This Script Might Assist You Save on Utilities

An preliminary draft of this script was created by NerdWallet utilizing automation know-how, then totally reviewed, edited and fact-checked by NerdWallet’s human writers and editors.

Should you’re trying to decrease a utility invoice, calling a customer support consultant will help. (Search for this quantity in your invoice or firm web site.)

You could possibly probably get a decrease invoice, or, extra probably, discover methods to chop prices via rebates and help packages. Or you could make expenses extra predictable and simpler to plan for with an alternate fee plan.

The script under will allow you to ask about these alternatives and make your case. Once you name, you will have to request to an automatic operator that you just “converse to a consultant” just a few occasions. Once you join with an actual particular person, intention to be variety, however agency. Discover extra steering, like how you can put together for a profitable name, under the script.

“Hello, my title is [Your Name], and I’m a buyer with [Utility Company]. I’d wish to see if we are able to discover method for me to save cash.”

“My account quantity is [Account Number], if you would like to confirm my account particulars.”

“Given my funds and different bills, I’m discovering it tough to handle these prices. I’d wish to discover if there’s a solution to negotiate a decrease invoice or month-to-month fee or in any other case save me cash.”

At this level, give attention to cost-saving alternatives you’ve researched. (See our steering for a way to do that analysis under the script.). Or spotlight your particular scenario, or ask about different choices that may assist.

Think about these 4 techniques, if relevant:

Spotlight loyalty and fee historical past

“I’ve been a loyal buyer for [number of years] and have at all times paid on time. Is there any low cost or loyalty program for long-term prospects that I may benefit from?”