Narendra Agrawal has been appointed as president and head of department banking and retail liabilities enterprise. With over 25 years of expertise throughout deposits, lending, distribution and funds, he has expertise in scaling companies and driving worthwhile progress by a digital-first strategy, the financial institution mentioned in an announcement.
He’ll concentrate on deposit progress, enhancing buyer expertise by an omnichannel technique and strengthening the enterprise’s contribution to the financial institution’s long-term plan. He may also drive the financial institution’s effort in enhancing collaboration between department banking and asset gross sales, guaranteeing a extra built-in strategy to buyer engagement and cross-sell alternatives.
TS Pari has been appointed as chief operations officer. He has greater than 25 years of expertise in management roles throughout overseas banks and personal sector banks. He shall be accountable for driving efficiencies, buyer centricity and strengthening threat administration practices within the core enterprise operations. He’ll report back to Alok Rastogi, head of company centre, who will proceed to steer the financial institution’s general operations, customer support and company centre capabilities, with an expanded concentrate on the financial institution’s transformation programme round value optimisation, course of simplification and strengthening management mechanisms.
“These appointments reinforce our dedication to attracting top of the range business expertise and constructing a robust management pipeline. Narendra and Pari deliver intensive experience in driving enterprise progress, operational excellence, and customer-centric transformation,” mentioned R Subramaniakumar, managing director and CEO of RBL Financial institution.
Their management shall be instrumental in strengthening the financial institution’s retail banking franchise and accelerating its execution in strategic precedence areas, he added.