A latest social media put up has created fairly a buzz round a failed meals supply, with one Swiggy consumer claiming that his samosas by no means arrived—as a result of the supply accomplice “took the order and ran away.” The person, who shared a screenshot of his dialog with buyer help on Reddit, wrote, “Bro took my samosas and ranaway.”
In line with the screenshot, the customer support govt confirmed a number of failed makes an attempt to succeed in the supply agent, “I’m sorry to tell you that I attempted to attach with the supply accomplice for the fifth time however I used to be unable to. Shall I proceed with the alternative?”
When the consumer requested whether or not the agent was nonetheless heading to his handle, the reply was unexpectedly direct, “No the supply accomplice take the order and run away.”
Shocked by the response, the client nervous the supply accomplice may nonetheless present up, however the help govt assured him he would obtain a alternative. In the end, he posted that Swiggy “refunded the cash and gave a 40rs coupon lol.”
Within the Reddit thread, a number of customers weighed in. One particular person wrote, “I believed the chat man was being sarcastic,” whereas one other talked about an analogous expertise, suggesting, “Swiggy ought to begin utilizing OTP for supply.” Different feedback ranged from questioning the opportunity of an accident to accepting a refund as adequate compensation: “If the dude was hungry, it’s okay. So long as you get the refund. These guys receives a commission in peanuts.”
It stays unclear what really occurred to the lacking order. Enterprise Right now has not independently verified the dialog’s authenticity and has reached out to Swiggy for remark.