I plan on calling the collections company within the morning, it is simply 2AM right here and I am studying by this complete discussion board in the intervening time.
Had Cox after I was 17, left with a paid up account and returned my gear to the bodily retailer to verify it did not get misplaced within the mail. Nonetheless have the shop quantity, most likely the date and title of the affiliate if I dig round too.
After getting my annual credit score report final night time, I found I used to be charged for a “misplaced” modem. I acquired no discover and it is in my collections, dragging my rating down.
I bear in mind the day I returned it distinctly as a result of it was an icy January day and I needed to waddle over ice within the car parking zone, attempting to not drop the modem in my arms.
What nervous me even then and there was that the affiliate appeared new, stored asking for assist, appeared awkward like he did not fairly know what he was doing, and was nonetheless typing on the pc assuring me he’d “care for it” after I left (I had been there so lengthy that they needed to shut, and so they ushered me out).
Clearly I ought to have checked again on it extra, however what can I say? I used to be a dumb, overly trusting teenager. I rested assured it will be taken care of and nicely, it clearly wasn’t.
Would you begin by calling Cox, or going proper to the collections company?