In an enterprise panorama the place AI adoption has stalled in pilot packages and organizations wrestle to maneuver past experimental use circumstances, companies want automation options that ship measurable ROI moderately than theoretical advantages. Most AI instruments require intensive technical sources and fail to seize the nuanced, company-specific processes that drive actual enterprise worth. Cassidy addresses this problem by empowering non-technical groups to construct and deploy context-powered AI workflows that perceive their distinctive enterprise processes, institutional data, and model voice. By way of its platform that integrates with present instruments like Slack, HubSpot, and Zendesk, Cassidy allows enterprises to automate advanced duties, from RFP responses to buyer help triage to gross sales follow-ups, with out writing code or counting on IT departments. With over 20,000 groups already utilizing the platform and 4.8 million workflow automations run within the final quarter, the corporate has demonstrated the market demand for accessible, business-context-aware AI automation.
AlleyWatch sat down with Cassidy CEO and Cofounder Justin Fineberg to be taught extra concerning the enterprise, its future plans, and up to date $10M Sequence A spherical that brings whole funding to $13.7M.
Who had been your traders and the way a lot did you increase?
Cassidy has raised a $10M Sequence A led by HOF Capital, with participation from The Normal Partnership, Neo, Alumni Ventures, Quest Enterprise Companions, and different nice companions.
Inform us concerning the services or products that Cassidy provides.
Cassidy is a context-powered automation platform that lets non-technical groups construct and run AI workflows distinctive to their firm course of with out counting on IT or brittle level SaaS instruments. By placing LLM-powered automation straight within the arms of the individuals who know the work finest, Cassidy helps enterprises flip advanced, nuanced processes into scalable automations.
What impressed the beginning of Cassidy?
After ChatGPT launched, it was clear that companies wished greater than AI in idea, they wished a strategy to construct their very own end-to-end automations. We had already grown one of many largest AI communities, and Cassidy was the pure subsequent step: turning that demand right into a product that gave groups the ability to construct workflows distinctive to their firm’s processes.
How are you making ready for a possible financial slowdown?
We’ve constructed Cassidy to thrive in any atmosphere by specializing in effectivity and actual ROI. Corporations don’t deliver us in as a “good to have.” They use Cassidy as a result of it saves time, reduces prices, and accelerates income. That makes us mission-critical, not experimental. In contrast to high-priced instruments that stall in pilot packages, Cassidy turns into an enduring a part of how groups work — a platform that grows and evolves with the enterprise.
What was the funding course of like?
The funding course of was very validating. We noticed sturdy conviction from each new and present traders who acknowledged the traction Cassidy has achieved and the dimensions of the market alternative.
What recommendation are you able to supply corporations in New York that wouldn’t have a contemporary injection of capital within the financial institution?
Funding isn’t given, and VCs are rewarding corporations that run sensible and effectively. Which means specializing in product market match, delivering a killer expertise and with the ability to paint a transparent path to profitability. My recommendation is to remain near your clients and give attention to influence. Construct what delivers actual ROI, not simply nice-to-haves. In robust markets, effectivity and self-discipline are large benefits. Double down on what’s working, maintain burn lean, and let buyer traction energy your capability to lift capital later.
The place do you see the corporate going now over the close to time period?
Within the close to time period, we’re centered on increasing each the Cassidy group and platform. Whereas we proceed to scale adoption inside enterprises, we’re constructing a world class group right here in NYC to gasoline that mission. This manner, we’ll be capable of maintain delivery quick and assist extra corporations flip their distinctive processes into automations they personal. The purpose is to make Cassidy the default means companies deliver AI into their day by day operations, not simply experiments however actual workflows that run the corporate.
What’s your favourite fall vacation spot in and across the metropolis?
I really like an excellent New York Metropolis deli. Nothing beats an important soup from Sarge’s because the climate turns. It’s the proper fall consolation.
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