Keki Mistry additionally addressed issues over AI, stating it’s going to result in automation of some duties, however unlock new effectivity alternatives.
Persistent excessive inflation will impression wage payments and basic value of dwelling and that of doing enterprise, mentioned Keki Mistry, unbiased director at TCS through the IT firm’s AGM assembly, the place Tata Sons’ Chairman N Chandrasekaran was conspicuous by his absence.
Addressing stakeholder’s queries, Mistry mentioned, “So far as the impression of persistent excessive inflation is worried, wage payments, basic value of dwelling and doing enterprise will clearly be impacted. Nonetheless, via a variety of productiveness and operational excellence and varied positive factors on this regard, we’ve got largely been in a position to mitigate the impression to our enterprise.”
AI to automate some duties
Responding to queries on whether or not AI will result in job losses, Mistry mentioned that latest advances in AI, comparable to reasoning capabilities and agentic AI, are anticipated to lead to greater ranges of automation. “These are early days of this promising expertise. We do foresee situations the place this new type of AI can carry out some duties autonomously that people do in the present day, This may result in the brand new human + AI working mannequin. Sure service choices, comparable to software improvement, IT and enterprise course of operations, are seeing higher effectivity, which is a win-win for everybody,” he mentioned, including that legacy-stacked modernization and AI-led transformation will create big long-term prospects for TCS.
TCS not underneath probe for Marks and Spencer
Concerning the cyber assault confronted by Marks and Spencer, TCS mentioned it isn’t underneath the purview of the associated investigation.
“This incident is presently underneath overview and investigation by the client. As no TCS programs or customers had been compromised, none of our different prospects are impacted. TCS has adopted the laid out process. The purview of the investigation doesn’t embody TCS,” he mentioned, additional stating that the corporate has not seen any impression on its enterprise or prospects as a result of knowledge privateness issues.
Mistry additionally rallied questions across the impression of GCCs, stating that firm purchasers proceed to see vital worth in partnering with TCS, as the corporate additionally works on engagement fashions to collaborate with GCCs.
Chairman absent from AGM
N Chandrasekaran, Chairman of Tata Sons, remained absent from the TCS AGM, after lacking one other AGM of Tata Shopper Merchandise earlier this week. Addressing the stakeholders, Mistry mentioned it is a very troublesome time for the Tata Group and expressed solidarity, “with these affected throughout these difficult instances,” possible referring to the Air India incident.
Revealed on June 19, 2025