Fiserv has announced a strategic collaboration with Microsoft to integrate AI more deeply into its development platforms and operations.
The partnership aims to enhance internal productivity and support the delivery of AI-driven solutions for Fiserv clients, including financial institutions, businesses, and consumers.
Fiserv will deploy Microsoft 365 Copilot across its global workforce, providing employees with AI tools to support decision-making and improve work efficiency.
In parallel, Fiserv is working with Microsoft to extend its use of Microsoft Foundry, an Azure-based AI platform for building, deploying, and managing AI applications securely.
The adoption of these tools is expected to streamline processes and create potential new revenue opportunities.
“By embedding AI inside our workforce and development platforms, we’re not simply improving how we operate; we’re transforming how Fiserv delivers the next generation of innovation for our clients,”
said Guy Chiarello, Vice Chairman, Fiserv.
“This collaboration with Microsoft enables us to bring intelligent capabilities to market with greater speed and scale, unlocking smarter, more differentiated solutions that help our clients grow, compete, and lead in today’s rapidly evolving fintech and payments landscape.”
Karen Del Vescovo, Corporate Vice President, Financial Services, Microsoft, added:
“By combining Microsoft 365 Copilot and Microsoft Foundry with Fiserv’s industry expertise, we’re enabling innovation that will help Fiserv’s workforce achieve new levels of efficiency and productivity.”
Fiserv has already implemented Microsoft Foundry and GitHub Copilot.
To date, the company has processed over 100 billion tokens in Foundry and deployed GitHub Copilot to more than 8,000 software engineers, enhancing developer productivity and accelerating solution delivery.
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