Microsoft mentioned on Thursday it was investigating an outage the place customers have been unable to entry Microsoft Groups or leverage any options on the app.
Microsoft’s Groups app was down for greater than 3,000 customers, in response to outage monitoring web site Downdetector.com.
Although the MS Groups was again up for many customers, the corporate mentioned on Thursday, after an hours-long outage that disrupted the chat software for tens of 1000’s of shoppers globally.
The corporate cited a disruption on a current software program replace that “contained a damaged connection to an inner storage service”. “We’re addressing any residual affect associated to this occasion.
Moreover, we’re monitoring for any indicators of failure till we’re assured that every one capabilities of the service are totally recovered,” the corporate mentioned on its web site.
MS Groups, utilized by greater than 270 million folks globally, varieties an integral a part of day by day operations for companies and colleges, which use the service to make calls, schedule conferences and organise their workflow.
The corporate didn’t disclose the variety of customers affected by the disruption, however outage monitoring web site Downdetector.com confirmed greater than 4,800 incidents in the USA and over 18,200 in Japan.
The location tracks outages by collating standing studies from sources together with user-submitted errors on its platform.
(This story has not been edited by Enterprise Normal workers and is auto-generated from a syndicated feed.)
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